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Sunday, January 13, 2013

How to Properly Report Spam/Scams

Harassment in E-mails?

Are you receiving unwanted e-mails and have no way of putting an end to them? If so, read this section. If not, skip ahead to the next section.

I continued to receive spam/scam e-mails from a "Robert" about "Your Arrest Record". The e-mails were getting annoying and I continued seeing them even though I had clicked the spam button on them. The e-mail addresses were not legitimate as they could not receive e-mail yet send out e-mails. The unsubscribe button in the bottom of the e-mail was fake and sent the user no where. As far as I know, this is illegal for companies to do. Unsubscribe buttons are required for each e-mail sent by companies in the event that the user does not want to continue receiving e-mails.

I traced back his/her e-mail address via the service Whois with his/her IP address. This led me to find out that the IP address was given out by an ISP service and I contacted them with the IP address alerting them to what was my issue with one of their customers. A customer service representative replied back telling me that I would need to send the full header for them to correctly identify this person.

If someone is harassing you over an e-mail, you can find their IP address by opening the full header. When the e-mail is open, search for something about opening the "Full Header". A bunch of jibberish should appear. Search this jibberish to find a set of numbers like or something similar to this. Use the Whois website to find out the information involving the IP address such as the internet service provider (ISP). There should be an e-mail link here allowing you to contact their customer service or technical support. Contact one or all e-mails available by highlighting the entire full header information and sending it to this company detailing, also, what the issue you are having with their customer is. At least in the United States and U.S. occupied areas, ISP services will be more than happy to help you in putting an end to these harassing e-mails.

E-mail Phishing Scam?

If you are the victim/target of an online phishing scam, here is how you should report it.

Today, I received an e-mail from someone claiming to be a woman from Canada who claimed that she was the victim of one of the Nigerian e-mail scams and that she received help from an FBI agent and was compensated $15 million and that I, too, could receive compensation.

When an e-mail contains someone claiming to be an FBI, CIA, or any other law enforcement agent, it is best and most efficient to alert the agency being spoofed about someone posing as one of their agents.

I went to the FBI's website to report the potential attack and read their FAQ on how to properly report crimes. This is the best way to find out how to deal with your particular situation.

I was sent to a website called IC3 which allows for citizens to report internet crimes.

It seems that even if no particular federal or state agency was spoofed in your e-mail, you can still use this website to report the e-mail that contains the scam.

Once you've filled out this form, keep the scam e-mail in case you are contacted by an agency in the future about the reported scam. However, and this is an important however, beware and questionable of any agencies that contact you in the future and be weary of what they ask of you or what website they ask you to visit. Make sure that it is an authentic website made and controlled by the appropriate agency. If not, file another complaint for the faked website/e-mail. Do not give personal information over this unless you are absolutely certain that it is legitimate. Never give out information involving your Social Security number or anything involving financial information over the internet for any reason. No law enforcement agency has any need for any of this information, only scammers would want this information. United States law enforcement agents do not ask for compensation for services unless they work privately, separate from the government agency.

Stay safe everyone.

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